App/Product Care
Ongoing care for apps, SaaS products, portals, dashboards, and MVPs.
App/Product Care supports bug triage, releases, analytics review, documentation, user support feedback, and backlog clarity.
Separate from general website care
Includes
- Bug triage
- Crash or error review
- Release support
- App store listing updates
- User support process support
- Help centre and documentation updates
- Analytics review
- Backlog grooming
- Access and configuration review
- Monthly product reporting
Best for
- Founders with an MVP
- Small SaaS teams
- Businesses running custom portals or dashboards
- App owners preparing regular updates
- Teams that need product support without hiring in-house immediately
Product support with realistic limits
App/Product Care starts from from £799/month. Support hours, release involvement, request routes, and responsibilities are agreed by package or contract.